Jing Pro Retiring
March 2, 2012

February 28, 2012 TechSmith Corporation announced that Jing Pro was being retired February 28, 2013, the Free version of Jing will still be available.  Retiring is a nice word for termination or downgrading. I believe Jing Pro is cutting into Snagit’s market share and this is the reason for this move. This came as a shock to me, because I use Jing Pro everyday.  I work for a Dot Com company and the video feature in Jing Pro is invaluable to me for customer support.  If someone is having a problem or needs help with a feature, I can create a high quality video and upload it in just minutes after getting the request.

Next year, Jing Pro users will have to settle for low quality audio in their videos, not to mention larger file sizes than MP4 video files that Jing Pro supports. The free version of Jing uses Adobe Shockwave (swf) as the video format.  I do not like this one bit.  Don’t get me wrong, I really like TechSmith and have been a loyal customer since 1999. That’s when I first bought Camtasia. They have great products and great people, one of the best software companies out there, in my opinion.

But below is what we will have to settle with, low quality audio in our videos.  I have two samples, one from the free version of Jing and one from the Pro version.

Here is a sample video, created with the FREE version of Jing (SWF File):

Vodpod videos no longer available.

Now here is the Jing Pro version, notice the high quality audio (MPEG 4 File):

Vodpod videos no longer available.

I have tried Snagit and also the new version of Snagit 11 with video support.  However Jing Pro is way faster to use that Snagit.  Also Snagit is too cumbersome to use compared to Jing Pro. One person put it, Jing Pro is like a pistol, and Snagit is a Gatling Gun.

So whats next?  Tell TechSmith how you feel about this move.  My wish, is they continue MP4 support for Jing so we can have high quality video and audio as well as small file sizes.  Please make your voice heard.

Contact info for TechSmith:

Phone: +1.517.381.2300

Toll Free: 800.517.3001

(U.S. & Canada Only)


Please be courteous and professional when contacting TechSmith.  Thank you for taking the time to read this blog entry.

Jing Overview Video
June 10, 2010

Vodpod videos no longer available.

Most everyone on Silicon Investor knows I am a real fan of Jing. I use it daily for image captures and also for sending quick videos to the site admins on problems. Sometimes it is faster to show the problem and explain it. It only takes seconds to create a quick video, and you get your point across more effectively. Jing just makes communicating more efficient.

I know some just use Jing for stock chart captures, thats great, but you should at least give the video function a try. Say you have a family photo you want to send to a friend or relative. Capture it with the Jing video button, and tell your audience about the photo.

See this example:


If you think Jing can make you communicate more effectively, click below to go to the download site. Its a quick and easy install. Have fun!


How to post an image or chart on SI with Jing.
March 19, 2010

Silicon Investor’s Image Uploader is gone.  This is how to post a chart or image that is on “your” computer or a Flash based chart, and make it appear in a Silicon Investor message using Jing. This may look overwhelming, but once you know how to do it, should only take you 30 seconds or less to complete. Jing is a free program that gives you 2 GB of server space and 2 GB of bandwidth.

Download Jing here:

(Watch the video first, to see all the things you can do with Jing)


1. Capture your image with Jing, by clicking the first icon:

2. The next screen in Jing will come up, click the Share via Screencast.com icon (first icon) to upload it to the Screencast.com server. As soon as it is uploaded to the server, a link will be copied to your clipboard in Windows. Note: You can’t see the clipboard, it’s buried deep inside Windows and it’s not necessary to view the clipboard. We can discuss how to view the clipboard in another topic.

3. Start a message on Silicon Investor and paste the link in your post using Ctrl V or right mouse click and select paste.

4. Your message and link will look like this (use the Preview mode first):

5. Click on that link, you will see your capture in a screen like this, with Jing advertising. (Jing Pro users won’t see advertising, you will just see your capture surrounded by black space)

6. Click on the image, and the URL will change to the image URL that you need to post on Silicon Investor. It will look like this, the image surrounded with white space:

Note the URL will end in .png, this is an image file. Your URL must end in .png or you can not post the image on Silicon Investor. If it does not end in .png, make sure you clicked on the image in the screen with Jing’s advertising.

7. Firefox users, right click on the image and select copy image location. Or even easier, in the address bar in your browser, copy the URL and then paste that into your post on Silicon Investor.

8. After pasting the URL, using Silicon Investors method for posting images, at the beginning of the URL type: [chart] and then at the end of the URL type: [/chart] You must use the brackets around the word chart.

9. One last step and you are done, delete the http:// from the image URL, once that is done, click Post Public, and your image will show up in your message post:

10. You can delete your original link you were given when you uploaded your image to Screencast.com’s server. (Step 4)  It will be in your history section in Jing if you ever need it agian.

If you are still having problems, please post a message for help on the Computer Learning board on SI:


If you would like to test your captures before you post them in your public messages on SI, post them on this board that was created for testing your posts before public viewing:


Update September 23 2010 :
If you find the above tutorial a bit confusing, I created a VIDEO  tutorial on this same subject: