Jing Pro Retiring
March 2, 2012


February 28, 2012 TechSmith Corporation announced that Jing Pro was being retired February 28, 2013, the Free version of Jing will still be available.  Retiring is a nice word for termination or downgrading. I believe Jing Pro is cutting into Snagit’s market share and this is the reason for this move. This came as a shock to me, because I use Jing Pro everyday.  I work for a Dot Com company and the video feature in Jing Pro is invaluable to me for customer support.  If someone is having a problem or needs help with a feature, I can create a high quality video and upload it in just minutes after getting the request.

Next year, Jing Pro users will have to settle for low quality audio in their videos, not to mention larger file sizes than MP4 video files that Jing Pro supports. The free version of Jing uses Adobe Shockwave (swf) as the video format.  I do not like this one bit.  Don’t get me wrong, I really like TechSmith and have been a loyal customer since 1999. That’s when I first bought Camtasia. They have great products and great people, one of the best software companies out there, in my opinion.

But below is what we will have to settle with, low quality audio in our videos.  I have two samples, one from the free version of Jing and one from the Pro version.

Here is a sample video, created with the FREE version of Jing (SWF File):

Vodpod videos no longer available.

Now here is the Jing Pro version, notice the high quality audio (MPEG 4 File):

Vodpod videos no longer available.

I have tried Snagit and also the new version of Snagit 11 with video support.  However Jing Pro is way faster to use that Snagit.  Also Snagit is too cumbersome to use compared to Jing Pro. One person put it, Jing Pro is like a pistol, and Snagit is a Gatling Gun.

So whats next?  Tell TechSmith how you feel about this move.  My wish, is they continue MP4 support for Jing so we can have high quality video and audio as well as small file sizes.  Please make your voice heard.

Contact info for TechSmith:

Phone: +1.517.381.2300

Toll Free: 800.517.3001

(U.S. & Canada Only)

http://feedback.techsmith.com/techsmith/products/techsmith_jing

Please be courteous and professional when contacting TechSmith.  Thank you for taking the time to read this blog entry.

How Jing and Screencast Works
August 11, 2010

Vodpod videos no longer available.

Questions Jing Users Ask About Screencast.com

TechSmith develops Jing and Screencast.com (And other products too!) Jing can upload content to Screencast.com so you can send a link to it instead of sending files around. Here are some frequently asked questions.

What is Screencast.com?

Screencast.com is TechSmith’s content hosting service. You might think of it like a very private “YouTube” but two key differences are that you are in total control and your content is not altered in any way.

Why does Jing require me to sign up for Screencast.com?

Jing and Screencast.com were designed to work together to provide everyone with a free way to share links to their hosted content. Screencast.com is also used to verify your Jing account status.

Does Jing only work with Screencast.com?

No. You can upload content to your own FTP server, save images and videos to your computer, and more.

Is Screencast.com free for Jing users?

Yes. We give you 2 GB of storage, and 2 GB of bandwidth per month.

Is Screencast.com private?

Yes. Your content on Screencast.com is your business. (You can make it public if you want to.) To see your content, the viewer needs to have your link (URL).

How private is private?

Really private. Your content is uploaded to your account on Screencast.com. No one, including TechSmith employees, can view your content unless they have the URL to your content. URLs are randomly generated from one of 1028 possibilities.

Does my content expire or get deleted?

No. Your content remains until you delete it.

Can I use Screencast.com for stuff besides Jing?

While Screencast.com is optimized for images and video viewing, you can put any type of file on Screencast.com.

What does bandwidth mean?

Bandwidth is the amount of data that is transferred between your Screencast.com account and your viewers. You are allotted 2 GB for free per month. To add some context, if you had a 10 MB video file, it could be watched 200 times per month. You can buy more bandwidth as needed or upgrade to a Screencast.com Pro account.

What does a Screencast.com Pro account give me and what does it cost?

A Screencast.com Pro account costs $9.95 per month. The two largest benefits are more storage and bandwidth, and the ability to customize the page your viewers see to reflect your brand identity or personality.

Where’s the best place to learn more about Screencasts.com?

Check out the Help Center: http://www.screencast.com/help/

To download Jing, click here:  http://jingproject.com/

How to post a chart or image in your Silicon Investor message with Jing:  Click Here