Jing Pro Retiring
March 2, 2012

February 28, 2012 TechSmith Corporation announced that Jing Pro was being retired February 28, 2013, the Free version of Jing will still be available.  Retiring is a nice word for termination or downgrading. I believe Jing Pro is cutting into Snagit’s market share and this is the reason for this move. This came as a shock to me, because I use Jing Pro everyday.  I work for a Dot Com company and the video feature in Jing Pro is invaluable to me for customer support.  If someone is having a problem or needs help with a feature, I can create a high quality video and upload it in just minutes after getting the request.

Next year, Jing Pro users will have to settle for low quality audio in their videos, not to mention larger file sizes than MP4 video files that Jing Pro supports. The free version of Jing uses Adobe Shockwave (swf) as the video format.  I do not like this one bit.  Don’t get me wrong, I really like TechSmith and have been a loyal customer since 1999. That’s when I first bought Camtasia. They have great products and great people, one of the best software companies out there, in my opinion.

But below is what we will have to settle with, low quality audio in our videos.  I have two samples, one from the free version of Jing and one from the Pro version.

Here is a sample video, created with the FREE version of Jing (SWF File):

Vodpod videos no longer available.

Now here is the Jing Pro version, notice the high quality audio (MPEG 4 File):

Vodpod videos no longer available.

I have tried Snagit and also the new version of Snagit 11 with video support.  However Jing Pro is way faster to use that Snagit.  Also Snagit is too cumbersome to use compared to Jing Pro. One person put it, Jing Pro is like a pistol, and Snagit is a Gatling Gun.

So whats next?  Tell TechSmith how you feel about this move.  My wish, is they continue MP4 support for Jing so we can have high quality video and audio as well as small file sizes.  Please make your voice heard.

Contact info for TechSmith:

Phone: +1.517.381.2300

Toll Free: 800.517.3001

(U.S. & Canada Only)


Please be courteous and professional when contacting TechSmith.  Thank you for taking the time to read this blog entry.

How Jing and Screencast Works
August 11, 2010

Vodpod videos no longer available.

Questions Jing Users Ask About Screencast.com

TechSmith develops Jing and Screencast.com (And other products too!) Jing can upload content to Screencast.com so you can send a link to it instead of sending files around. Here are some frequently asked questions.

What is Screencast.com?

Screencast.com is TechSmith’s content hosting service. You might think of it like a very private “YouTube” but two key differences are that you are in total control and your content is not altered in any way.

Why does Jing require me to sign up for Screencast.com?

Jing and Screencast.com were designed to work together to provide everyone with a free way to share links to their hosted content. Screencast.com is also used to verify your Jing account status.

Does Jing only work with Screencast.com?

No. You can upload content to your own FTP server, save images and videos to your computer, and more.

Is Screencast.com free for Jing users?

Yes. We give you 2 GB of storage, and 2 GB of bandwidth per month.

Is Screencast.com private?

Yes. Your content on Screencast.com is your business. (You can make it public if you want to.) To see your content, the viewer needs to have your link (URL).

How private is private?

Really private. Your content is uploaded to your account on Screencast.com. No one, including TechSmith employees, can view your content unless they have the URL to your content. URLs are randomly generated from one of 1028 possibilities.

Does my content expire or get deleted?

No. Your content remains until you delete it.

Can I use Screencast.com for stuff besides Jing?

While Screencast.com is optimized for images and video viewing, you can put any type of file on Screencast.com.

What does bandwidth mean?

Bandwidth is the amount of data that is transferred between your Screencast.com account and your viewers. You are allotted 2 GB for free per month. To add some context, if you had a 10 MB video file, it could be watched 200 times per month. You can buy more bandwidth as needed or upgrade to a Screencast.com Pro account.

What does a Screencast.com Pro account give me and what does it cost?

A Screencast.com Pro account costs $9.95 per month. The two largest benefits are more storage and bandwidth, and the ability to customize the page your viewers see to reflect your brand identity or personality.

Where’s the best place to learn more about Screencasts.com?

Check out the Help Center: http://www.screencast.com/help/

To download Jing, click here:  http://jingproject.com/

How to post a chart or image in your Silicon Investor message with Jing:  Click Here

How to post an image or chart on SI with Jing.
March 19, 2010

Silicon Investor’s Image Uploader is gone.  This is how to post a chart or image that is on “your” computer or a Flash based chart, and make it appear in a Silicon Investor message using Jing. This may look overwhelming, but once you know how to do it, should only take you 30 seconds or less to complete. Jing is a free program that gives you 2 GB of server space and 2 GB of bandwidth.

Download Jing here:

(Watch the video first, to see all the things you can do with Jing)


1. Capture your image with Jing, by clicking the first icon:

2. The next screen in Jing will come up, click the Share via Screencast.com icon (first icon) to upload it to the Screencast.com server. As soon as it is uploaded to the server, a link will be copied to your clipboard in Windows. Note: You can’t see the clipboard, it’s buried deep inside Windows and it’s not necessary to view the clipboard. We can discuss how to view the clipboard in another topic.

3. Start a message on Silicon Investor and paste the link in your post using Ctrl V or right mouse click and select paste.

4. Your message and link will look like this (use the Preview mode first):

5. Click on that link, you will see your capture in a screen like this, with Jing advertising. (Jing Pro users won’t see advertising, you will just see your capture surrounded by black space)

6. Click on the image, and the URL will change to the image URL that you need to post on Silicon Investor. It will look like this, the image surrounded with white space:

Note the URL will end in .png, this is an image file. Your URL must end in .png or you can not post the image on Silicon Investor. If it does not end in .png, make sure you clicked on the image in the screen with Jing’s advertising.

7. Firefox users, right click on the image and select copy image location. Or even easier, in the address bar in your browser, copy the URL and then paste that into your post on Silicon Investor.

8. After pasting the URL, using Silicon Investors method for posting images, at the beginning of the URL type: [chart] and then at the end of the URL type: [/chart] You must use the brackets around the word chart.

9. One last step and you are done, delete the http:// from the image URL, once that is done, click Post Public, and your image will show up in your message post:

10. You can delete your original link you were given when you uploaded your image to Screencast.com’s server. (Step 4)  It will be in your history section in Jing if you ever need it agian.

If you are still having problems, please post a message for help on the Computer Learning board on SI:


If you would like to test your captures before you post them in your public messages on SI, post them on this board that was created for testing your posts before public viewing:


Update September 23 2010 :
If you find the above tutorial a bit confusing, I created a VIDEO  tutorial on this same subject: